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Negotiation Skills
Getting Started
Introduction (0:35)
Understanding Negotiation
Understanding Negotiation (4:58)
Understanding Negotiation Case Study (0:32)
Review Questions
Getting Prepared
Getting Prepared (7:24)
Getting Prepared Case Study (0:33)
Review Questions
Laying the Groundwork
Laying the Groundwork (Negotiation Skills) (7:37)
Laying the Groundwork (Negotiation Skills) Case Study (0:35)
Review Questions
Phase One Exchanging Information
Phase One - Exchanging Information (5:06)
Phase One - Exchanging Information Case Study (0:39)
Review Questions
Phase Two Bargaining
Phase 2 - Bargaining (5:54)
Phase 2 - Bargaining Case Study' (0:39)
Review Questions
About Mutual Gain
About Gain (7:31)
About Gain Case Study (0:38)
Review Questions
Phase Three Closing
Phase 3-closing (4:40)
Phase 3-closing Case Study (0:35)
Review Questions
Dealing with Difficult Issues
Dealing with Difficult Issues (6:39)
Dealing with Difficult Issues CaseStudy (0:36)
Review Questions
Negotiating Outside the Boardroom
Negotiating Outside the boardroom. (4:25)
Negotiating Outside the boardroom. Case Study (0:32)
Review Questions
Negotiating on Behalf of Someone Else
Negotiating on Behalf of Someone Else (5:14)
Negotiating on Behalf of Someone Else Case Study (0:34)
Review Questions
Closing (0:22)
Closing
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