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Accredited SIAM Foundation
SIAM Foundation
Overview (1:26)
Introduction to SIAM (22:18)
Introduction to SIAM Part 2 (31:19)
SIAM Eco-system and Terminology (26:33)
SIAM Practices (25:23)
SIAM Practices - Process Forums (33:15)
SIAM Drivers - Service Satisfaction (37:30)
SIAM Drivers - Source Landscape (34:35)
SIAM Drivers - Operational Efficiencies (30:02)
SIAM Drivers - External and Commercial (23:57)
The Business Case for SIAM (22:51)
SIAM Implementation Roadmap (23:09)
Service Integrators - External Service Integrator (32:10)
Service Integrators - Internal Service Integrator (19:22)
Service Integrators - Hybrid Service Integrator (30:37)
Service Integrators - Lead Supplier (19:59)
SIAM Practices (30:33)
Roles and Responsibilities Part 1 (27:26)
Roles and Responsibilities Part 2 (26:39)
SIAM Processes - Introduction (30:53)
SIAM Processes - Audit and Control and BRM (33:16)
SIAM Processes - Change Mgmt. and Release Mgmt. (30:06)
SIAM Processes - Contract Mgmt. and CSI (23:50)
SIAM Processes - Event Mgmt. and Financial Mgmt. (19:40)
SIAM Processes - Sec Mgmt. and Knowledge Mgmt. (18:18)
SIAM Processes - Incident Mgmt. (25:22)
SIAM Processes - Problem Mgmt. (17:04)
SIAM Processes - SLM and Supplier Mgmt. Part 1 (28:16)
SIAM Processes - SLM and Supplier Mgmt. Part 2 (25:44)
SIAM Processes - Configuration Mgmt. (24:43)
SIAM Processes - SPM and SCM (30:05)
SIAM Processes - Project Mgmt and Toolset Mgmt (20:09)
SIAM and Other Frameworks_ ITIL Part 1 (22:24)
SIAM and Other Frameworks_ ITIL Part 2 (19:53)
SIAM and Other Frameworks_ ISO_IEC 20000 (21:14)
SIAM and Other Frameworks_ Lean and COBIT (22:32)
SIAM and Other Frameworks_ DevOps and Projects (28:53)
Cultural Considerations (27:50)
Challenges and Risks Part 1 (19:41)
Challenges and Risks Part 2 (27:31)
Challenges and Risks Part 3 (24:11)
Examination Preparation (14:05)
Exam Review Part 1 (32:16)
Exam Review Part 2 (27:29)
SIAM Processes - Contract Mgmt. and CSI
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